Water, Fire & Mold Damage Restoration in Waterbury, Connecticut
Serving Waterbury, New Haven & Hartford Counties. Local crews, 24/7.
Restoration services in Connecticut
Promaster Cleaning and Restoration Services LLC has been restoring Connecticut homes and businesses for more than 25 years from our Freight Street headquarters in Waterbury. We cover New Haven, Hartford, Litchfield, Fairfield and Middlesex counties — Naugatuck, Watertown, Cheshire, Southington, Bristol, Meriden, New Haven, Danbury and beyond.
Connecticut winters bring frozen and burst pipes, ice dams and roof leaks; spring and fall bring nor'easters and basement flooding; older housing stock brings mold and hidden water damage. We respond around the clock with extraction, drying, board-up and complete rebuild.
One call covers everything from the emergency through the final walkthrough, with the photos, moisture logs and itemized scope your insurance company needs.
Frozen & burst pipes
January cold snaps and unheated additions are the top cause of Connecticut water losses. We extract, dry and repair — and tell you how to prevent a repeat.
Ice dams & roof leaks
Attic water intrusion that shows up as ceiling stains in February. Tarping, drying and insulation repair.
Older homes & mold
Naugatuck Valley and Greater Waterbury housing is often 80–120 years old. Stone foundations and damp basements need remediation that fixes the moisture, not just the surface.
Insurance & HIC
Connecticut home improvement contractors must be registered with the Department of Consumer Protection (HIC). We supply full documentation for your carrier.
What we do in Waterbury and across Connecticut
Connecticut areas we serve
Counties
- New Haven County
- Hartford County
- Litchfield County
- Fairfield County
- Middlesex County
Cities & towns
- Waterbury
- Naugatuck
- Watertown
- Wolcott
- Cheshire
- Southington
- Bristol
- Meriden
- Middlebury
- Prospect
- Torrington
- New Haven
- Hamden
- West Haven
- Milford
- Danbury
- New Britain
- Hartford
- West Hartford
- Stamford
Don't see your town? We travel throughout Connecticut for emergencies — call (203) 981-6551.
What Connecticut customers say
“Very professional from the estimate to the final walkthrough. Solid work.”
“Frozen pipes while we were away on vacation. Came home to a mess. Promaster responded quickly and saved most of our belongings. Good people.”
Connecticut restoration: common questions
Which parts of Connecticut do you serve?
Our Waterbury crew covers all of New Haven County and most of Hartford, Litchfield, Fairfield and Middlesex counties. For emergencies we travel statewide.
How quickly can you respond in Waterbury?
Typically within 60 minutes in Greater Waterbury and the Naugatuck Valley, and within about 90 minutes for New Haven, Hartford and Danbury areas. Response during major storms may be longer.
Are you a registered Connecticut contractor?
Yes — Promaster is licensed, insured and bonded, and registered with the Connecticut Department of Consumer Protection as a Home Improvement Contractor. Ask us for the registration number at any time.
Will you deal with my insurance company?
We document everything and work with your adjuster on the scope of restoration. We do not act as a public adjuster — the claim itself remains between you and your insurer.
Is the on-site assessment really free?
Yes. We'll inspect the damage, explain what needs to be done and what to expect from the process, at no charge.
Also serving Maryland from our Baltimore office.
Need Emergency Restoration?
We're available 24/7. No storm too big. No problem too small.
Maryland (443) 981-8551 · Connecticut (203) 981-6551