Water, Fire & Mold Damage Restoration in Baltimore, Maryland
Serving Baltimore & Central Maryland. Local crews, 24/7.
Restoration services in Maryland
Promaster Cleaning and Restoration Services LLC is a locally based restoration contractor serving Baltimore City, Baltimore County and the surrounding Central Maryland counties. From our Security Boulevard office we reach Catonsville, Woodlawn, Owings Mills, Towson, Columbia, Glen Burnie and most of the metro area within the hour.
Maryland's humid summers, freeze-thaw winters and aging row-house plumbing create a steady stream of basement floods, burst pipes, roof leaks and mold. We handle the emergency — extraction, board-up, drying — and the full repair, with documentation written for your insurance adjuster.
Homeowners, landlords, property managers and independent adjusters all call the same number. Residential and commercial, 24 hours a day.
Row homes & basements
Shared walls and below-grade basements mean water spreads to neighbors fast. We contain, dry and document both sides when needed.
Summer humidity & mold
Baltimore summers push indoor humidity past 60%. Crawl spaces and finished basements are the usual trouble spots — we fix the moisture, not just the stains.
Nor'easters & tropical remnants
Wind-driven rain and flash flooding from storms like Isaias and Ida. Emergency tarping and water removal, then rebuild.
Insurance & MHIC
Maryland home improvement work must be performed by an MHIC-licensed contractor. We provide the itemized scope and photos your carrier expects.
What we do in Baltimore and across Maryland
Maryland areas we serve
Counties
- Baltimore City
- Baltimore County
- Anne Arundel County
- Howard County
- Carroll County
- Harford County
- Montgomery County
- Prince George's County
Cities & towns
- Baltimore
- Catonsville
- Woodlawn
- Randallstown
- Owings Mills
- Pikesville
- Towson
- Parkville
- Dundalk
- Essex
- Glen Burnie
- Columbia
- Ellicott City
- Elkridge
- Laurel
- Annapolis
- Bel Air
- Westminster
- Silver Spring
- Bowie
Don't see your town? We travel throughout Maryland for emergencies — call (443) 981-8551.
What Maryland customers say
“Mold in our kids bedroom. Scary stuff as a parent. Promaster was so reassuring and handled it with care. Room was cleared and safe within days.”
“Called three companies. Promaster was the only one that could come out same day. Thats all I needed to know.”
“We went on vacation and came home to our apartment flooded. It was devastating but Promaster came in and took care of everything for us. We are completely satisfied and will recommend Promaster”
Maryland restoration: common questions
Do you serve all of Baltimore County and Baltimore City?
Yes. Our Maryland crew is based off Security Boulevard in Baltimore and covers the city, Baltimore County, and Anne Arundel, Howard, Carroll, Harford, Montgomery and Prince George's counties.
How fast can you get to my home in Maryland?
For emergencies we typically arrive within 60 to 90 minutes anywhere inside the Baltimore Beltway and nearby suburbs. During regional storm events, response times can be longer and we triage by severity.
Are you licensed in Maryland?
Promaster is licensed, insured and bonded. Home improvement and rebuild work in Maryland is performed under a Maryland Home Improvement Commission (MHIC) license; ask us for the number at any time.
Do you work directly with my insurance company?
We document the loss thoroughly — photos, moisture logs and an itemized scope — and communicate with your adjuster about the work. The claim decision itself stays between you and your insurer.
Do you offer free on-site assessments in Maryland?
Yes. We come out, assess the damage and explain what needs to happen next at no charge. (This is an assessment of the damage, not a written repair estimate.)
Also serving Connecticut from our Waterbury office.
Need Emergency Restoration?
We're available 24/7. No storm too big. No problem too small.
Maryland (443) 981-8551 · Connecticut (203) 981-6551