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Biohazard & Trauma Scene Cleanup

24/7 emergency response in Baltimore & Central Maryland and Waterbury & Central Connecticut.

Overview

Biohazard Cleanup in Maryland & Connecticut

Some situations shouldn't be handled by family, employees or a regular cleaning crew. Blood and bodily fluids, sewage, animal waste, hoarding environments and contaminated spaces carry real infection risk and require regulated disposal.

Promaster technicians arrive in unmarked vehicles when requested, work with full PPE under OSHA bloodborne-pathogen standards, remove and dispose of contaminated materials through licensed medical-waste channels, and disinfect to a verified standard. We treat every scene — and every family — with discretion and respect.

Working with your insurance

Biohazard cleanup is frequently covered under homeowner and commercial policies, and victims'-assistance programs in both Maryland and Connecticut may cover crime-scene cleanup costs. We bill insurance directly when possible and keep the family out of the paperwork.

Our process

How we handle biohazard cleanup

  1. 1

    Discreet dispatch

    Unmarked vehicle on request, day or night. We coordinate with law enforcement or the property manager as needed.

  2. 2

    Assessment & containment

    The affected area is isolated and the extent of contamination (including under flooring and inside walls) is determined.

  3. 3

    Removal

    All contaminated porous materials are removed, bagged as regulated medical waste and disposed of through licensed carriers.

  4. 4

    Cleaning & disinfection

    Hospital-grade disinfectants, ATP testing where appropriate, and odor neutralization.

  5. 5

    Restoration

    Flooring, drywall and finishes replaced so the space is safe and livable again.

Service areas

Two offices. One 24/7 response team.

Local crews based in Baltimore, Maryland and Waterbury, Connecticut.

Maryland— Baltimore & Central Maryland

6342 Security Blvd, Suite 100 #1128
Baltimore, MD 21207
(443) 981-8551

Serving Baltimore, Catonsville, Woodlawn, Randallstown, Owings Mills, Pikesville, Towson, Parkville and surrounding areas.

Maryland services

Connecticut— Waterbury, New Haven & Hartford Counties

45 Freight Street
Waterbury, CT 06702
(203) 981-6551

Serving Waterbury, Naugatuck, Watertown, Wolcott, Cheshire, Southington, Bristol, Meriden and surrounding areas.

Connecticut services
FAQ

Biohazard Cleanup: common questions

Will the neighbors know?

Not from us. Unmarked vehicles, plain uniforms and no signage are standard when you ask for them.

Is this something I can clean myself?

We strongly advise against it. Beyond the emotional toll, bloodborne pathogens can survive on surfaces for days, and contamination usually extends further than what's visible. Improper disposal is also regulated.

How quickly can you respond?

24/7. Most calls in the Baltimore and Waterbury areas are on-site within a few hours.

Do you work with property managers and landlords?

Yes — we handle rental unit turnovers after biohazard incidents, hoarding and sewage events, with documentation for your records.

Available right now

Need Emergency Restoration?

We're available 24/7. No storm too big. No problem too small.

Maryland (443) 981-8551  ·  Connecticut (203) 981-6551

Promaster Cleaning and Restoration Services LLC
Call (866) 981-6551Free Assessment